Upstate SC ADRC

Our Services

SERVICES  

Assistance for seniors, people with disabilities and caregivers


The SC Appalachian Council of Governments (SCACOG) serves as the Area Agency on Aging (AAA) for the six-county Appalachian Region (Anderson, Cherokee, Greenville, Oconee, Pickens and Spartanburg counties).  The AAA provides information and assistance to older adults, persons with disabilities and caregivers. We also operate the Regional Long Term Care Ombudsman Program, the Regional Family Caregivers Program, the I-CARE program, and Appalachian Assisted Rides program.

This website offers information in a "self-serve" format 24 hours a day, 7 days a week. If you prefer to speak with a representative, assistance is available Monday - Friday, 8:30 a.m. - 5:00 p.m. at 1-800-434-4036 or 864-242-9733 for local callers.  See our About Us page for additional information.

A summary of our primary services and related programs is provided below. Frequently Asked Questions provides answers to common questions about our services and programs.

Information & Referral

Our agency is responsible for linking older adults, caregivers and disabled adults with needed services.

We:

  • Assess needs identified by the caregiver and identify the most appropriate services to meet their request.
  • Link individuals to the most suitable service provider

Call 1-800-434-4036

Info on aging services in another state Eldercare Locator (800) 677-1116

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Long Term Care Ombudsman program

This program is dedicated to protecting the civil and human rights of residents of long-term care facilities.

We:

  • Receive and investigate concerns
  • Assist in resolving concerns
  • Educate residents, family, and staff about residents’ rights
  • Provide information about long-term care programs and services
  • Respect the privacy and confidentiality of residents
  • Advocate to improve quality of care for residents
  • Offer a Friendly Visitor Program for community members

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Family Caregiver program

Helping family members care for one another in times of need.

We benefit:

  • Adults who care for loved ones age 60 and older
  • Seniors age 55 and older raising relatives’ children under the age of 18 in their home, or an adult child with a disability

We offer:

  • Information about community resources
  • Limited, short-term financial help
  • Help sorting through options & services

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I-CARE (Insurance Counseling Assistance and Referral for Elders) & Medicare Fraud

Providing up-to-date information on Medicare, supplements and health insurance to older adults, caregivers and disabled adults.  

We:

  • Provide information on Medicare Prescription programs
  • Provide consumer education on Medicare/Medicaid waste, fraud and abuse
  • Train volunteers 

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Nutrition Program

The purpose of the program is to provide a nutritious meal to persons age 60 or older, and their spouses of any age, and to provide socialization to reduce isolation.  The program consists of hot and frozen congregate and home-delivered meals, and is funded through a combination of federal, state and local funding sources.  Income is not considered.

In addition to a noon meal and socialization, programs and activities are planned such as structured fitness and exercise classes; day trips and outings to local points of interest; educational programming; fun and games; computer classes; music and dance; language classes; arts and crafts; among other creative programs.

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